NSW RefEx aims to help public library staff in New South Wales provide an excellent reference and information service to their community. It is to provide training and refresher information.
Staff across New South Wales have contributed to the project’s adaptation and development from Ohio Reference Excellence.
Access RefEx here http://wiki.libraries.nsw.gov.au/index.php/Reference_excellence. Good luck! If you want to share your stories, worries or tips about the training, use the comments box on this page or contact Patou.
If you want to suggest or make changes, you can the NSW RefEx team: refex[at]nsw-risg.org.